Experience the ROMAX difference with the top customer support in the industry.
Technical Support
Our clients benefit by being supported by the best parts and service group in the industry. Our knowledge and experience is unparalleled – after 20 years in the industry, no question is too small, no problem too large for our dedicated support staff. At ROMAX, we make your problems our problems, and won’t rest until satisfaction is met.You can reach a knowledgeable, friendly ROMAX representative by calling us at +1 502-327-8555 ext. 25 or at [email protected]. And if face-to-face customer service is what you need, we can do that too.
Installation
Once you settle on the right equipment, start out with a completely supported installation managed by the technical experts at ROMAX. We can help your team get up and running quickly with an installation customized to your plant’s unique needs. We also offer installation manuals in both English and Spanish to support personnel with a basic understanding and comfort with our equipment.
Product Education & Usage Training
We don’t stop after installation! The best equipment is nothing without the best team operating it. ROMAX can help your operations achieve superior results through thorough, customized, on-site product education and training. Whatever your need – installation, maintenance, or repair support – we won’t rest until your personnel knows the equipment as well as we do. Our training program has been proven to increase efficiency and production, and we can guarantee your satisfaction at session’s end.
Repairs
When trouble arises, we’ll do everything we can to repair your existing equipment – not resort to selling you the newest model. We guarantee our products and services, and pride ourselves on offering a truly satisfying repair service. Not only do we offer repair services on equipment we sold to you, but also those from our competitors.
Consulting
After 20 years, the ROMAX team has acquired a deep understanding of the plastics industry – and we’d like to help your company benefit from this experience. Whether or not you currently run ROMAX equipment, we can analyze your existing processes, identify deficiencies, and offer a realistic solution to get your plant to its optimal operational level.